Environmental Services Manager

About the role

Come rise above with Yona! Our employees are instrumental in maintaining a happy, healthy, and clean environment for the residents. We depend on our team members to be highly motivated, committed, and compassionate individuals who share our vision and work together to attain it. Our work environment encourages responsibility for personal growth and promotes pride in each employee.

Responsibilities

• Interviews, hires and orients housekeeping, floor care, and laundry staff
• Trains workers in housekeeping, laundry, and floor care procedures and proper operation and maintenance of equipment
• Plans, organizes, directs, coordinates and supervises functions and activities of the departments
• Supervises and evaluates the quality of work completed by department employees
• Maintains an environment that is in sanitary, attractive and in orderly condition
• Forecasts and plans the purchase of cleaning supplies, chemicals and equipment
• Plans work and staffing schedules to ensure adequate services are rendered
• Maintains proper staffing levels
• Maintains required records including but not limited to; inventory, compliance, income/expense, and personnel records
• Counsels and disciplines employees as necessary
• Conducts regular management staff meetings and communicates with members of other departments to coordinate housekeeping activities
• Manages a cost-effective program to budget
• Maintains the department to be survey-ready at all times, assuring the department operates within federal, state, and local regulations
• Manages the day-to-day operations of the housekeeping and laundry departments
• Acts as a liaison between the housekeeping and laundry departments and other departments
• Manages the purchasing of supplies and equipment
• Ensures the department complies with all federal, state, and local regulations
• Manages the scheduling of staff to ensure adequate coverage
• Assists in the development and implementation of training programs for staff
• Participates in facility meetings and committees
• Reports monthly initiatives, goals, and accomplishments
• Promotes and monitors resident satisfaction
• Performs the job assignments of a housekeeper, laundry worker or floor care technician as necessary

Requirements

• Four year college degree and equal related experience strongly desired; high school diploma/GED required
• Two years experience in housekeeping services in a healthcare environment and personnel supervision is desired
• Skilled in motivating and supervising staff members
• Excellent interpersonal skills, customer service and quality attitude
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Ability to interact positively with residents, client and other personnel and the public
• Ability to work all shifts as needed
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
• Must be able to work around cleaning chemicals
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods of time