ENVIRONMENTAL SERVICES MANAGER

Salary: $53,000–$55,000; Pay Grade: 10

About the role

As an Operations Manager, you will assist in directing and overseeing the support-services operational needs of the department. You will coordinate frontline associates and serve as a liaison between administration and unit departments, ensuring the highest possible level of service.

Responsibilities

• Establish and annually review standards and work procedures for all staff.
• Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assist in the hiring process: interview, hire, and train new associates.
• Orient, develop, and supervise all supervisory and housekeeping staff.
• Conduct regular inspections and make recommendations to the facility.
• Conduct monthly reporting of goals, accomplishments, and future plans.
• Provide staff education and continuous training.
• Communicate with staff, administration, and other departments.
• Coordinate outside services (e.g., pest control, window cleaning, medical and solid waste, document destruction, and recycling program).

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support-service-related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave