Environmental Services General Manager

Job Responsibilities

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manage and oversee cleaning and custodial operations.
Establish and maintain effective working relationships with other departments to provide a unified approach for the customer.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Maintains compliance with all local, state and federal regulations and codes and maintains all associated records and reports.

Qualifications

• Bachelor Degree preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• Prior leadership experience in environmental services preferred.
• The ability to focus on client and customer services, developing, coaching employees for future career goals.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address EVS operational issues.
• Prior experience in environmental services, healthcare contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.