Environmental Services EVS Manager

Job Responsibilities

• Overall ownership and accountability of operational management and financial performance of the unit
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations

Client Relationship

• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for delivering excellent customer service
• Facilitate and support new business and retention activities

Financial Performance

• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Ensure the completion and maintenance of financial statements relative to the department
• Oversight and responsibility to deliver client and company financial targets

Productivity

• Adopt all Eastern processes and systems, eliminate custom/manual reports
• Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Create value through efficient operations, appropriate cost controls, and profit management
• Ensure consistent application of Eastern’s operating standards and processes (Operational Excellence)
• With particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards