Environmental Services (EVS) Director - SEARHC - Juneau, Alaska

Job Responsibilities

• Plans, controls, and directs all cleaning, sanitizing, and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives, and customer needs
• Oversees custodial and housekeeping activities within several facilities
• Manages remote location clinics

Leadership

• Overall ownership and accountability for operational management and financial performance of the unit
• Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers
• Coach employees by creating a shared understanding of what needs to be achieved and how it will be accomplished
• Reward and recognize employees
• Identify and engage top talent; develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards across all operations

Client Relationship

• Establish and maintain effective client and customer rapport to support a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for excellent customer service
• Facilitate and support new business and retention activities
• Develop programs (facilities, custodial, energy, grounds, or maintenance) to meet client and customer requirements

Financial Performance

• Build revenue and manage budgets, including cost controls related to labor, supplies, and inventory
• Maintain oversight and accountability for meeting client and company financial targets
• Eliminate custom/manual reporting
• Understand performance metrics, data trends, and inventory patterns; educate teams on key drivers to improve margins

Productivity

• Implement and maintain the GM agenda for labor and total quality management requirements
• Drive value through efficient operations, cost controls, and profit management
• Ensure consistent application of Aramark operating standards and processes (Operational Excellence), with a focus on sustainability, energy reduction, and labor productivity

Qualifications

• 3+ years of Environmental Services (EVS), facilities, or custodial leadership experience
• Demonstrated ability to lead teams through strong communication while supporting effective daily operations
• Experience supporting multi-site or geographically distributed operations preferred
• Ability to build effective client partnerships while delivering consistent service excellence
• Experience managing operational processes including labor management, scheduling, quality audits, and compliance
• Healthcare, ambulatory care, or medical office building experience is a plus
• Bachelor's degree required, or equivalent experience
• Ability to model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers