Environmental Services District Manager

About the role

The District Manager oversees the operations of housekeeping and laundry departments across multiple skilled nursing facilities in an assigned geographic area. Responsibilities include ensuring compliance with company policies, visiting facilities regularly, training staff, supervising quality, and maintaining cleanliness and safety.

Responsibilities

• Manages in compliance with company policies and procedures
• Visits each facility in the district on a regular basis to meet with managers and provide feedback
• Maintains contact with clients to ensure satisfaction with services
• Trains workers in housekeeping, laundry, and floor care procedures and proper operation and maintenance of equipment
• Supervises and evaluates the quality of work completed by Environmental Services Directors and Supervisors
• Maintains an environment that is in sanitary, attractive, and in orderly condition at each facility
• Forecasts and plans the purchase of cleaning supplies, chemicals, and equipment
• Interviews, hires, and orients Environmental Services Managers and Supervisors for facilities in the district
• Maintains proper staffing levels at each facility
• Maintains knowledge of applicable Collective Bargaining Agreements (CBAs) in the district
• Attains financial goals for each facility in the district by managing a cost-effective program
• Maintains required records including but not limited to inventory, compliance, income/expense, and personnel records
• Counsels and trains staff in the areas of housekeeping, laundry, and floor care procedures
• Conducts regular management staff meetings and communicates with members of other departments to coordinate housekeeping activities
• Maintains the departments to be survey-ready at all times, assuring the department operates within federal, state, and local regulations
• Acts as a liaison between the facilities and other departments
• Participates in facility meetings and committees
• Promotes the professional growth and development of the entire departmental team
• Conducts quality assurance rounds and inspections to ensure current quality controls and methodologies are suitable and sustainable
• Reports monthly initiatives, goals, and accomplishments
• Promotes and monitors resident satisfaction
• Performs the job assignments of a housekeeper, laundry worker, or floor care technician as necessary

Requirements

• A four-year college degree and equal related experience strongly preferred; a high school diploma or GED is required
• Two years’ experience in housekeeping services and multi-facility management in a healthcare environment is desired
• General business acumen
• Skilled in motivating and supervising staff members
• Excellent interpersonal skills, customer service, and quality attitude
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills
• Excellent stress management skills, administrative, and organizational, and follow-through (with associates and clients) skills required
• Ability to interact positively with residents, clients, and other personnel and the public
• Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
• Must be able to work around cleaning chemicals
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend, and walk for extended periods of time

Benefits

Comprehensive medical, dental, and vision insurance
Employer-paid life insurance
401(k) plan
Competitive paid time off
Employee assistance program
Wages on demand
Discount & wellness programs
Career growth