Environmental Services Director

Job Summary

Key Responsibilities:

• Oversee departmental financial performance, including budgets, forecasts, expenditures, and key performance metrics
• Develop, recommend, and manage departmental operating budgets to ensure fiscal accountability and adherence to financial targets
• Analyze financial data and operational statistics to drive efficiency and informed decision-making
• Plan, organize, direct, and supervise all Environmental Services functions and activities
• Establish work standards, workflows, staffing models, and productivity expectations to support high-quality outcomes
• Cookordination Environmental Services activities with nursing leadership, facilities, infection control, and other hospital departments
• Provide leadership across multiple accounts, including travel to assigned sites to offer operational support, mentorship, and oversight
• Establish, implement, and enforce departmental policies, procedures, and best practices to ensure consistency and compliance
• Actively communicate with hospital administration and client stakeholders to align department objectives with facility goals
• Ensure compliance with all regulatory, accreditation, and safety requirements
• Lead and administer quality initiatives, including Total Quality Management (TQM) processes and performance improvement plans
• Demonstrate proactive leadership in achieving facility goals, contract commitments, and performance targets
• Foster a culture of accountability, engagement, creativity, and continuous improvement by coaching, mentoring, and developing team members
• Model strong leadership behaviors that promote service excellence, collaboration, and operational integrity

Preferred Qualifications

• Four years of Environmental Services management or director-level experience, or an equivalent combination of education and related experience
• Healthcare Environmental Services or housekeeping management experience in a large, complex account is strongly preferred
• Demonstrated ability to analyze and interpret financial, operational, and performance data, with solid general business acumen
• Strong leadership, interpersonal, and communication skills, including the ability to influence and collaborate with diverse client and administrative stakeholders
• High customer-service orientation with a strong focus on quality, safety, and patient experience
• Ability to manage multiple priorities, work under pressure, and consistently meet established goals and objectives
• Prioritied public speaking and presentation skills