Environmental Services Director

Job Responsibilities

Plans, controls, and directs all cleaning, sanitizing, and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives, and customer needs.

Leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations.

Servicing and/or maintaining a physical location or site to client specifications with a staff of 60 employees.

Leadership

Overall ownership and accountability of operational management and financial performance of the unit.

Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers.

Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.

Reward and recognize employees.

Identify and engage top talent and develop team members to their fullest potential within the organization.

Plan and lead team management meetings.

Ensure safety and sanitation standards in all operations.

Client Relationship

Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.

Identify client needs and communicate operational progress.

Deliver and model WEST as the foundation for delivering excellent customer service.

Facilitate and support new business and retention activities.

Develop programs (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications.

Financial Performance

Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory.

Ensure the completion and maintenance of financial statements relative to the department.

Oversight and responsibility to deliver client and company financial targets.

Productivity

Adopts all Aramark processes and systems, eliminates custom/manual reports.

Understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.

Create value through efficient operations, appropriate cost controls, and profit management.

Ensure consistent application of Aramark's operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards.