Environmental Public Health Technician II

About the role

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $23.89 - $29.86. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

In this position, you can expect to be on-site 5 days per week at the Office of the Medical Examiner located at 120 W 5th Ave, Denver, CO 80204. Free on-street parking is available surrounding the facility.

Responsibilities

• Receives, processes, and reviews applications for issuing of birth and death certificates following department policies, procedures, and applicable laws/regulations.
• Assists customers in person, electronically, and/or over the telephone with any questions pertaining to the requirements and process of obtaining a certificate.
• Maintains and balances all revenue transactions daily.
• Adheres to department security of paper; including accountability of daily banknote paper reconciliation and tracking.
• Adheres to policies and procedures regarding security and quality standards to ensure all State regulations are followed.
• Ensures confidentiality of client information.
• Affirms the best possible accuracy and timeliness of fulfilling customer requests for birth and death certificates or permits while meeting expected productivity standards.
• Promotes positive interpersonal (customer) relationships with fellow employees, and visitors.
• Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications.
• Along with all department staff, this position will actively participate on an emergency preparedness and response team to support DDPHE’s responsibilities outlined in the City’s Emergency Operations Plan. This may require being 'on-call' from time to time to help respond to emergencies.
• Additional training commensurate with assigned duties will be provided.
• Other duties as assigned.

Qualifications

• Education Requirement: Graduation from high school or possession of a GED, HiSET or TASC Certificate.
• Experience Requirement: Two (2) years of experience performing technical or administrative work assisting in an environmental public health specific to the assignment.
• Licenses and certifications must be kept current as a condition of employment.