Environmental Laboratory Project Manager Assistant

About the role

The Project Manager delivers superb customer service while seamlessly executing administrative tasks to ensure clients’ analytical needs are met in a timely fashion. The position requires coordination with multiple internal departments and serving as a liaison between GEL and both prospective and existing clients in need of analytical services. Industries served include DOE, DOD, radiopharmaceuticals, Nuclear Power (NP), nuclear waste management, local heavy industry, engineering firms, and municipal clients. If you have customer service skills, laboratory knowledge, or inside sales experience in any of these market sectors and you are seeking an opportunity to grow your career with an industry-leading organization, this could be the job for you!

What you'll do:

• Demonstrating and supporting GEL’s Core Values
• Managing several million dollars in annual revenues from clients that require ongoing levels of excellent customer service.
• Cooking sample collection and container requests, verifying login to the client, and communicating special needs, and associated problems with the Division Directors, Group Leaders, analysts, login team, and support groups.
• Initiating project startup in coordination with the contracts group, Client Services Manager and Division Directors. Project startup includes thorough review of the project contract, and documentation/communication of contract requirements to sample receiving, laboratory, data packaging, EDD group, accounting, waste management and any other areas of the company that may be involved in the administration of the contract.
• Project setup and validation to ensure all client specific requirements are communicated to each area of the laboratory.
• Maintaining high levels of responsiveness at all times; returning all e-mails and phone calls within two hours of receiving messages from clients.
• Preparing invoices for submittal to clients and assisting accounting with collection of receivables.
• Providing back-up coverage for other Project Managers as necessary

Qualifications

• Bachelor of Science degree (preferably in Chemistry, Biology, or related science degree) or Bachelor of Business Administration / Bachelor of Science in Business Administration degree
• At least one year of experience in a similar field, preferably three years of experience
• Proficiency with Microsoft Office Suite, prefer Laboratory Information Management System experience as well.
• Basic knowledge of environmental laboratory methods and processes, along with basic math and science knowledge.
• Data evaluation, multitasking, and time management skills.
• Exhibits organizational skills and attention to detail.
• Strong analytical, problem-solving, and troubleshooting skills.
• Provides excellent customer service as displayed by clear written and verbal communication.

What We Offer

• A commitment to safety and corporate values that promote respect, integrity, and innovation.
• Competitive compensation.
• Medical, dental, and vision insurance coverage.
• Life Insurance Plans, including Accidental and Critical Illness plans.
• Company-paid short and long-term disability insurance.
• 401k plan with employer matching.
• Paid Time Off and holidays.

Working Environment & Physical Demands

• Work is performed in a combination of office, conference, laboratory, and client site environments.
• The role involves regular presence in laboratory areas with exposure to chemicals, fumes, gases, and odors typical of an analytical laboratory setting.
• Employees must be able to use standard office and laboratory equipment and maintain the stamina required to sit or stand for extended periods.
• The position requires the ability to occasionally lift, carry, push, or pull up to 20 pounds and frequently handle up to 10 pounds.

About The GEL Group, Inc.

The GEL Group, Inc. is a family of companies built around a shared commitment to protecting our environment and natural resources. For more than four decades, we have partnered with clients across the United States and around the world to provide trusted environmental and engineering services, surveying, analytical testing, remediation support, PFAS testing, and subsurface technologies.

Client Services

Charleston, SC