Environmental Claims Officer

About the role

Join a growing team and tackle some of the industry's most complex environmental claims. This is an excellent opportunity for a seasoned claims professional who thrives in complex coverage and liability analysis, enjoys collaborating with legal and industry experts, and is looking to make a meaningful impact at a Fortune 100 carrier known for its financial strength, innovation, and commitment to customer advocacy.

In this highly visible role, you'll exercise significant judgment and ownership throughout the entire claim lifecycle, from coverage analysis and investigation through litigation management, negotiation, and resolution. You'll partner closely with policyholders, brokers, reinsurers, underwriting, and defense counsel while helping shape outcomes on some of our most challenging and technically sophisticated claims.

Why Join Liberty Mutual?

• Work on complex, intellectually challenging environmental and toxic tort claims
• Collaborate with experienced legal, technical, and claims professionals across the organization
• Enjoy a high level of autonomy, decision-making authority, and strategic influence
• Gain exposure to high-profile litigation and alternative dispute resolution proceedings
• Join a supportive, growing team with opportunities for professional development and long-term career advancement
• Benefit from a flexible work environment that supports work-life balance

Work Arrangement

We strongly prefer candidates located within 50 miles of one of our hub offices in Westborough, MA; Boston, MA; Weatogue, CT; Suwanee, GA; Plano, TX; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; or Chandler, AZ. Team members within commuting distance are expected to work from the office approximately two times per month. We will also consider highly qualified remote candidates who do not reside near a hub location.

Responsibilities

• Analyze, investigate, and evaluate complex environmental, pollution, toxic tort, and related specialty claims to determine coverage, liability, and claim disposition.
• Own claim strategy from initial notice through final resolution, ensuring timely, fair, and cost-effective outcomes.
• Establish and manage indemnity and expense reserves, ensuring reserve adequacy throughout the life of the claim.
• Recommend reserve adjustments and strategic actions on matters that exceed settlement authority.
• Prepare comprehensive claim analyses and reports for management and business partners.
• Identify emerging claim trends, coverage issues, and portfolio insights, communicating findings to leadership and underwriting teams.
• Direct and oversee litigation strategy through the selection and management of defense counsel and other experts.
• Manage legal budgets, invoice review, and adherence to litigation management guidelines.
• Lead negotiations and actively participate in mediations, arbitrations, and settlement discussions.
• Partner with brokers, risk managers, reinsurers, and insureds to strengthen relationships and deliver exceptional service.
• Support audit and compliance processes while maintaining required adjuster licenses and professional credentials.

We are open to fill this position at a level commensurate to experience as an Environmental Claims Officer or Complex Environmental Claims Specialist.

Requirements

• Bachelor’s Degree and/or advanced degree. J.D. preferred.
• 7+ years claims/legal experience, with at least 2 years within a technical specialty preferred.
• Advanced knowledge of claims handling concepts, practices, and techniques, including coverage issues and product line knowledge.
• Functional knowledge of law and insurance regulations in various jurisdictions.
• Demonstrated advanced verbal and written communication skills.
• Demonstrated advanced analytical, decision-making, and negotiation skills.
• Advanced Environmental Claims and/or Pollution Claims experience preferred.
• Experience with mass litigation and/or toxic tort required.

You bring strong technical expertise, sound judgment, and the ability to navigate highly complex claims involving multiple stakeholders and evolving legal and regulatory considerations. You're comfortable making independent decisions, influencing outcomes, and balancing customer service with strong business acumen.

Pay

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Benefits

We value your hard work, integrity, and commitment to making things better, and we put people first by offering benefits that support your life and well-being. To learn more about our benefit offerings, please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits.