Entry Writer (Customs Brokerage)

About the role

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd. The Entry Writer’s primary duty is to process customs declarations, including all related activities, for one or more major accounts, and to provide excellent, timely customer service.

Responsibilities

• Exercising due diligence as relates to compliance with customs and other federal and state government regulations for clearance of import shipments.
• Data input of import and customs related information.
• Interfacing with customers relates to the customs clearance process and related customer service issues.
• Promote a positive relationship with the client by ensuring excellent and timely customer service and in conjunction with other departments and third parties.
• Process data through the Company’s system and obtain other government agency releases as appropriate.
• Track and review shipping status to ensure timely departure/arrival/delivery of freight; enter milestone data.
• Document procurement, customs clearance, and billing purposes.
• Customs audits – Post summary correction, refunds, and follow-up.

Skills

• Knowledge of ISF 10+2 and PGAs.
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook, Nitro.
• Excellent verbal/written communication skills.

Qualifications

• Minimum 1 year of relevant work experience in customs brokerage department a plus.
• Familiarity with CargoWise Enterprise system a plus.
• Prolonged periods of sitting at a desk and working on a computer.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.