Entry-Level Technician

About the role

The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

Responsibilities

• Performing vehicle maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Documenting work performed on each vehicle on the repair order.
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty.

Requirements

• High School diploma or equivalent
• Experience as an express/quick lube technician is preferred
• Attention to detail
• Ability to follow processes to ensure quality and safety
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Qualifications

The performance of a Service Technician is measured by achieving:

• Targeted production
• Targeted Customer Satisfaction Index

Career Growth

Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Service Technician
• Service Advisor
• Management, Regional, and Executive roles
• Career options coast to coast through our nationwide footprint of locations

Benefits

• Competitive compensation and 401k matching
• Health, dental, and vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide, a website with offers from top providers and retailers
• Participation in our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

About AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.