Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose and solve technical issues impacting patient care
- Collaborate with customer counterparts to implement solutions
- Manage projects across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Experience working in a fast-paced, mission-critical environment
- Ability to work independently and as part of a team
Skills
- Technical expertise in software development and troubleshooting
- Strong analytical and diagnostic skills
- Effective communication and interpersonal skills
- Ability to manage multiple tasks and priorities
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Flexible work arrangements and remote work options
Pay
Competitive salary commensurate with experience
Schedule
Full-time position with flexible hours
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Stock grants
- Sabbatical after five years
Company Culture
- Unique campus designed to enhance productivity
- Restaurant-quality meals at a low cost
- Team of culinary experts from around the country
- Five-year sabbatical available
Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity, equity, and inclusion are essential to delivering high-quality care for all patients. We are proud to be an Equal Opportunity Employer and welcome applications from candidates of all backgrounds.