Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and identify solutions
- Manage the implementation of solutions across multiple locations and stakeholders
- Collaborate with customer counterparts
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Experience with healthcare technology
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Sabbatical after five years
Pay
- Competitive salary
Schedule
- Full-time
Company Information
Epic is a global leader in healthcare IT, serving over 305 million patients worldwide. Our community includes top-ranked health systems like the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, among others. Located just outside Madison, Wisconsin, Epic offers a unique campus designed to enhance productivity and creativity, with affordable dining options and a commitment to employee well-being.