Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to resolve issues
- Work with multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Knowledge of healthcare technology and systems
- Strong problem-solving and analytical skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Restaurant-quality meals
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible to accommodate your needs.
Skills
- Software development skills
- Healthcare IT knowledge
- Project management skills
- Customer service orientation
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plans
- Employee assistance programs
- Flexible spending accounts
Company Culture
We offer a unique campus environment designed to enhance productivity and creativity. Meals are included and staff have opportunities to engage in various community activities.
Equal Opportunity Employer
Epic is committed to creating an inclusive workplace where diverse perspectives and backgrounds are valued. We strive to ensure equal employment opportunities for all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.