Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose problems and implement solutions
- Collaborate with customer counterparts
- Travel occasionally to customer locations
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- Covid-19 vaccination
Benefits
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career
- Merit-based compensation reflecting the impact your work has on the company and our customers
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers. Details are confidential and not specified in the public job posting.
Schedule
The schedule is flexible and can vary based on project needs and customer requirements. Details are confidential and not specified in the public job posting.
Skills
Strong problem-solving skills, excellent communication abilities, and the ability to work effectively in a team environment are essential. Specific technical skills may vary depending on the projects and customers involved.
Benefits
- Comprehensive benefits package
- Flexible schedule
- Competitive compensation
- Stock grants
- Four-week sabbatical after five years
Company Information
Epic is a global leader in healthcare IT, serving over 305 million patients worldwide. Our community includes major systems like the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic medical centers at the University of Wisconsin, University of Michigan, University of California, University of Texas, The Ohio State University, and many more. We are committed to diversity, equity, and inclusion, and our principles guide our approach to hiring and working together.