Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and identify solutions
- Manage the implementation of solutions
- Work alongside customer counterparts
- Occasionally travel to customer locations
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Strong problem-solving skills
- Ability to work independently and collaboratively
- Experience with healthcare IT systems
- Excellent communication and interpersonal skills
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Sabbatical after five years
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Hours are flexible to accommodate your needs and the demands of the role.
Benefits
- Healthcare coverage
- Retirement savings plan
- Flexible spending accounts
- Life insurance
- Disability insurance
- Employee assistance program
- Professional development opportunities
Company Culture
- Unique campus designed to enhance productivity
- Restaurant-quality meals at a low cost
- Four-week sabbatical after five years
- Opportunities for personal growth and travel
Equal Opportunity Employer
Epic is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. Diversity, equity, and inclusion are integral to our principles and practices.