Entry-Level Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems for healthcare organizations
• Diagnose problems and implement solutions
• Collaborate with customer counterparts to resolve issues
• Work in various physical locations and with multiple stakeholders

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Global healthcare experience
• Strong problem-solving skills
• Excellent communication and collaboration abilities
• Ability to work independently and as part of a team

Benefits

• Comprehensive benefits package
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years
• Healthcare that supports the delivery of quality care for all patients

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Hours are flexible to accommodate your needs and the demands of the role.

Skills

• Strong problem-solving skills
• Excellent communication and collaboration abilities
• Ability to work independently and as part of a team
• Experience with healthcare software
• Knowledge of Epic’s software ecosystem

Benefits

• Comprehensive benefits package
• Healthcare that supports the delivery of quality care for all patients
• Flexible work schedule
• Professional development opportunities
• Work-life balance

Company Culture

• Unique campus designed to enhance productivity
• Restaurant-quality meals at a low cost
• Opportunities for sabbaticals
• Team-building activities and events
• Inclusive environment promoting diversity, equity, and inclusion