Entry-Level Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and implement solutions
• Collaborate with customer counterparts
• Manage implementation across multiple physical locations and stakeholders

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Skills

• Strong problem-solving skills
• Ability to work independently and collaboratively
• Effective communication and collaboration skills

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants

Pay

Details TBA

Schedule

Details TBA

Benefits

• Comprehensive benefits package
• Healthcare for you and your family
• Retirement savings plan
• Flexible spending accounts
• Life insurance
• Disability insurance
• Employee assistance program
• Wellness programs
• Professional development opportunities

Company Culture

• Unique campus design to enhance productivity
• Restaurant-quality meals at a low cost
• Four-week sabbatical after five years
• Opportunities for personal growth and travel

Equal Opportunity Employer

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. Diversity, equity, and inclusion are integral to our principles and practices.