Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to resolve issues
- Work with multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- Cover letter required
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Knowledge of healthcare industry and Epic software
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible to accommodate the needs of the role and the patient population.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Employee Assistance Program
- Flexible spending accounts
- Life insurance
- Short-term disability
- Long-term disability
- Disability management program
- Wellness programs
- Employee discounts
- Professional development opportunities
- Telemedicine services
- On-site fitness center
- On-site cafeteria with restaurant-quality meals
Company Culture
We offer a unique campus environment designed to enhance productivity and creativity. Meals are restaurant-quality but cost only a few dollars, prepared by a team of culinary experts from around the country. After five years, staff members can take a four-week sabbatical anywhere in the world.
Equal Opportunity Employer
Epic is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity and inclusion are essential to delivering high-quality care for all patients. We are proud to be an equal opportunity employer and welcome applications from individuals of all backgrounds.