Entry-Level Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and identify solutions
• Manage the implementation of solutions
• Work alongside customer counterparts
• Occasionally travel to customer locations

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• Cover letter required

Skills

• Strong problem-solving skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Experience with healthcare IT systems

Benefits

• Comprehensive benefits package
• Merit-based compensation
• Annual raises and bonuses
• Stock grants
• Sabbatical after five years

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Benefits

• Healthcare coverage
• Retirement savings plan
• Flexible work arrangements
• Professional development opportunities

Location

Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin.

Company Culture

• Restaurant-quality meals
• Unique campus design
• Four-week sabbatical after five years
• Opportunities for personal growth and travel

Equal Opportunity Employer

We are an equal opportunity employer and are committed to fostering an inclusive workplace where all employees feel valued, respected, and supported. We do not discriminate against any employee or applicant for employment based upon race, color, sex, age, religion, national origin, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected under federal, state or local law.