Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to resolve issues
- Work with multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- Cover letter required
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Knowledge of healthcare industry and Epic software
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible to accommodate the needs of the role and the patient population.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Employee Assistance Program
- Flexible spending accounts
- Life insurance
- Short-term disability
- Long-term disability
Company Culture
- Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
- Unique campus designed to enhance productivity and creativity.
- Restaurant-quality meals at a fraction of the cost.
- Four-week sabbatical after five years.
Equal Opportunity Employer
Epic is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. Diversity, equity, and inclusion are integral to our principles and practices.