Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to resolve issues
- Work with stakeholders across multiple locations
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Knowledge of healthcare systems and technologies
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Restaurant-quality meals
- Opportunities for personal growth and development
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible to accommodate the needs of the role and the patient population.
Skills
- Technical proficiency in relevant software and tools
- Strong project management and organizational skills
- Effective communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits
- Health insurance
- Retirement savings plan
- Employee assistance program
- Flexible spending accounts
- Life and disability insurance
Company Culture
- Unique campus design to enhance productivity
- Free, high-quality meals
- Opportunities for personal and professional growth
- Global impact through innovative healthcare solutions
Equal Opportunity Employer
Epic is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity, equity, and inclusion are essential to delivering the best possible care for all patients.