Entry-Level Technical Solutions Engineer
Epic · Baton Rouge, LA · 1 wk ago
On-siteInformation TechnologyFull-time
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and implement solutions
- Collaborate with customer counterparts
- Manage implementation across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Strong problem-solving skills
- Ability to work independently and collaboratively
- Excellent communication and collaboration skills
Benefits
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career
- Merit-based compensation reflecting the impact of your work on the company and our customers
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
Pay
Commensurate with experience
Schedule
N/A
Benefits
- Healthcare
- Comprehensive benefits
- Merit-based compensation
- Stock grants
- Four-week sabbatical
Company Information
- Top-ranked health systems in U.S. News and World Report
- Epic customers include major systems like the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic medical centers at the University of Wisconsin, University of Michigan, University of California, University of Texas, The Ohio State University, and many more
- Lifestyle in Madison, Wisconsin, including being the greenest city in America, the best city for renters, the fittest city in America, and the third best metro in the US for young professionals
- Uniquely themed campus with restaurant-quality meals at a low cost
- Staff have had unique experiences such as kayaking in Patagonia, attending a Beyoncé concert in Ireland, building a library in Tanzania, and running a marathon in Antarctica
Equal Opportunity Employer
We are an equal opportunity employer and are committed to fostering an inclusive environment for all employees. Diversity, equity, and inclusion are written into our principles.
Contact Us
To learn more about our team, visit our careers page.