Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and identify solutions
- Manage the implementation of solutions
- Work alongside customer counterparts
- Occasionally travel to customer locations
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Strong problem-solving skills
- Excellent communication skills
- Ability to work independently and as part of a team
- Experience with healthcare software
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Sabbatical after five years
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Full-time position.
Benefits
- Healthcare benefits
- Retirement savings plan
- Flexible work arrangements
- Professional development opportunities
Company Culture
- Unique campus design to enhance productivity
- Restaurant-quality meals at a low cost
- Four-week sabbatical after five years
- Opportunities for personal growth and travel
Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity, equity, and inclusion are essential to delivering high-quality care for all patients.