Jobs · Information Technology · Kansas

Entry-Level Technical Solutions Engineer

Epic · Olathe, KS · 2 wk ago
On-siteInformation TechnologyFull-time

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

  • Tackle mission-critical and complex problems for healthcare organizations using Epic’s software
  • Diagnose problems and implement solutions
  • Collaborate with customer counterparts to ensure successful project outcomes
  • Occasional travel to customer locations may be required

Requirements

  • Bachelor's degree or greater
  • A history of academic excellence or professional success
  • Willingness to travel occasionally to customer locations
  • Eligible to work in the U.S. without visa sponsorship
  • Relocation to the Madison, WI area (reimbursed)

Qualifications

  • Knowledge of healthcare IT systems and processes
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
  • Ability to work independently and as part of a team

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

Pay

Commensurate with experience

Schedule

N/A

Benefits

  • Healthcare coverage
  • Retirement savings plan
  • Flexible work arrangements
  • Professional development opportunities

Skills

  • Software development and troubleshooting
  • Healthcare industry knowledge
  • Project management skills
  • Customer service orientation

Benefits

  • Comprehensive benefits package
  • Merit-based compensation
  • Annual raises and bonuses
  • Stock grants
  • Four-week sabbatical after five years
  • Restaurant-quality meals at no cost

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