Entry-Level Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and implement solutions
• Collaborate with customer counterparts
• Manage implementation across multiple physical locations and stakeholders

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• Cover letter required

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Full-time position.

Skills

• Strong problem-solving skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Experience with software development and troubleshooting

Benefits

• Healthcare
• Retirement plans
• Flexible work arrangements
• Professional development opportunities

Company Culture

We offer a unique campus designed to enhance productivity and creativity, with restaurant-quality meals at a fraction of the cost. After five years, staff members can take a four-week sabbatical anywhere in the world.

Equal Opportunity Employer

Epic is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate in hiring or employment practices based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.