Entry-Level Technical Solutions Engineer
Epic · San Jose, CA · 1 wk ago
On-siteInformation TechnologyFull-time
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and implement solutions
- Collaborate with customer counterparts
- Work across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- Cover letter required
Skills
- Strong problem-solving skills
- Excellent communication skills
- Ability to work independently and as part of a team
- Experience with software development and troubleshooting
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Sabbatical after five years
Pay
Commensurate with experience
Schedule
Varies
Benefits
- Healthcare
- Retirement plans
- Employee assistance programs
- Flexible spending accounts
- Life insurance
- Disability insurance
- Short-term disability
- Long-term disability
- Voluntary benefits
Company Information
- Our community includes major systems like the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic medical centers at the University of Wisconsin, University of Michigan, University of California, University of Texas, The Ohio State University, and many more.
- We are committed to diversity, equity, and inclusion and are proud to be an Equal Opportunity Employer.