Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose and implement solutions for software issues affecting millions of patients
- Collaborate with customer counterparts to resolve technical challenges
- Manage implementation of solutions across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Knowledge of healthcare IT systems and processes
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment
- Experience with software development and deployment
Skills
- Software development and deployment
- Problem-solving and critical thinking
- Team collaboration and communication
- Healthcare IT systems knowledge
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Restaurant-quality meals
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Hours are flexible to accommodate the needs of the role and the patient population.
Benefits
- Comprehensive benefits package
- Flexible work schedule
- Restaurant-quality meals
- Four-week sabbatical after five years
- Stock grants
Company Information
- Located in Madison, WI, a city known for its rising tech talent
- Part of the top-ranked health systems in U.S. News and World Report
- Community includes major systems like the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente
- Unique campus designed to enhance productivity and creativity
- Free, high-quality meals prepared by talented chefs from around the country
- Opportunities for sabbaticals and volunteer work
Equal Opportunity Employer
Epic is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. Diversity, equity, and inclusion are integral to our principles and practices.
Contact Us
To learn more about this opportunity, visit our careers page.