Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and identify solutions
- Manage the implementation of solutions across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Strong problem-solving skills
- Ability to work independently and collaboratively
- Experience with software development and troubleshooting
Benefits
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career
- Merit-based compensation reflecting the impact of your work on the company and our customers
- Annual raises and bonuses
- Stock grants
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Full-time position.
Benefits
- Comprehensive benefits package
- Healthcare coverage
- Retirement savings plan
- Flexible work arrangements
- Professional development opportunities
Location
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin.
Company Culture
- Unique campus design to enhance productivity
- Restaurant-quality meals at a low cost
- Five-year sabbatical program
- Opportunities for personal growth and travel
Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and welcome applications from all qualified individuals.