Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to deliver effective solutions
- Work in various physical locations and with multiple stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Global healthcare experience
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work in diverse environments
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Healthcare for you and your family
- Flexible work arrangements
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Hours are flexible to accommodate your needs and the demands of the role.
Skills
- Software development
- Problem-solving
- Customer service
- Teamwork
- Communication
Benefits
- Healthcare for you and your family
- Flexible work arrangements
- Professional development opportunities
- Employee recognition programs
- Wellness programs
Location
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin.
Company Information
We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We believe that a team that reflects the communities we serve creates the best outcomes for our customers. For more information, please see our full non-discrimination statement at https://careers.epic.com/EEO.