Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and implement solutions
- Collaborate with customer counterparts
- Work in various physical locations and with multiple stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- Covid-19 vaccination
Benefits
- Comprehensive benefits
- Annual raises and bonuses
- Stock grants
- Sabbatical after five years
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Flexible schedule to accommodate your needs and the demands of the role.
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Knowledge of healthcare systems and patient care
Benefits
- Healthcare coverage
- Retirement savings plan
- Employee assistance program
- Professional development opportunities
Company Culture
We offer a unique campus environment designed to enhance productivity and creativity. Meals are restaurant-quality but affordable, and staff have participated in diverse activities such as kayaking in Patagonia, attending concerts, building libraries, and running marathons.
Equal Opportunity Employer
Epic is committed to diversity, equity, and inclusion. We believe these values are essential for designing software that supports the delivery of quality care for all patients.