Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems for healthcare organizations using Epic’s software
- Diagnose problems and implement solutions
- Collaborate with customer counterparts to address technical challenges
- Travel occasionally to customer locations as needed
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- Cover letter required
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Experience with Epic’s software and healthcare IT systems
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Stock grants
- Annual raises and bonuses
- Sabbatical after five years
Pay
Commensurate with experience
Schedule
Varies based on project needs
Benefits
- Healthcare coverage
- Retirement savings plan
- Flexible work arrangements
- Professional development opportunities
Company Information
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are an equal opportunity employer and do not discriminate against applicants on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.