Entry Level Slot Technician - Evenings

About the role

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting, fast-paced industry with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Responsibilities

• Adhere to established departmental and property policies and procedures regarding guest service standards.
• Repair, maintain, and ensure the general operating condition of slot machines.
• Diagnose and repair mechanical and electronic slot machine malfunctions with minimal guidance or assistance.
• Replace parts and circuit boards which have caused malfunctions; may repair some circuit boards with assistance.
• Utilize shop machines to fabricate standard or routine parts.
• Maintain moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.
• Inspect, install, and remove slot machines.
• Maintain player-tracking system and EZ Pay equipment.
• Complete all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).
• Perform all other related and compatible duties as assigned.
• Maintain strict confidentiality in all company matters.

Requirements

• Applicant must be at least 21 years of age.
• Must be able to obtain and maintain a valid gaming license.
• General understanding of computers.
• Strong problem-solving, analytical, customer service, and interpersonal skills.
• Excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to write routine reports and correspondence.
• Proficient in Microsoft Office applications.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy, increasing with length of employment.
• Wellness programs designed to support financial, physical, and mental well-being.

Pay

Starting at $20.00 per hour, based on experience.