Entry-Level Operations Admin

About Us

AIR Communities is headquartered in Denver, CO and is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success.

About the Role

We are hiring a Corporate Admin to join our centralized operations support team in Denver, CO. This is an in-office position with a consistent schedule, allowing you to enjoy your evenings and weekends.

Our corporate office is located in the Denver Tech Center, spanning the top two floors of the building with expansive views of the mountains and downtown skyline. AIR values relationships and collaboration, so this role requires in-office work 5 days a week to support central administrative operations.

Responsibilities

• Provide centralized system support for A/R (accounts receivable) processes for the company's residential communities.
• Use computerized systems for monitoring, processing, and/or auditing stages of the resident lease cycle.
• Communicate with site team members, residents, and prospects to ensure leasing-related processes are completed accurately and timely.
• Provide system administration support to ensure accurate record keeping and investigate/resolve inaccuracies per Operations Manual requirements.
• Complete tasks generated via work requests that come through a centralized mailbox.
• Assist with processing files through the eviction process due to delinquency and non-payment.

Requirements

• 1-2 years of customer service or administrative experience (retail, hospitality, etc.) or equivalent combination of education and experience.
• Superior attention to detail.
• Ability to quickly learn and utilize multiple software applications and data entry systems.
• Dependable and proven ability to work independently.
• Advanced written and oral communication skills.
• Property management experience is a plus.

Benefits

• Competitive pay rate of $21.00 - $25.00 per hour, based on skills and experience.
• 25% rent discount at any AIR community (a rental application is required, and certain exclusions apply).
• Medical, dental, vision, and life insurance options, including HSA/FSA plans.
• Short and long-term disability paid by the company.
• 401(k) plan with employer matching contribution up to 6%.
• Paid time off including vacation, sick time, and 14 holidays.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.