Jobs · OTHR · New York

Entry Level Manager

Wegmans Food Markets · Fairport, NY · 3 wk ago
OTHRFull-time

About the role

We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day. In this role, you will coordinate and troubleshoot daily activities of our customer service employees while taking part in store management duties and projects. You’ll gain a deep understanding of our values, business measures, and operations, experiencing everything from daytime to nighttime hours and often acting as a liaison between different areas of the store.

If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!

Responsibilities

  • Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store as part of a varied schedule that changes on a weekly basis
  • Partner with department management to prioritize and delegate tasks, ensuring the Front End/customer checkout operations runs efficiently; monitor business and customer traffic, manage the right number of open checkout lanes, and run registers when necessary to reduce customer wait time
  • Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
  • Provide Incredible Customer Service to customers and employees alike, acting as a champion for our values and standards
  • Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
  • Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Requirements

  • Customer service experience, preferably in a food service, grocery, or retail setting
  • Proven ability to multi-task and handle interruptions in a fast-paced environment
  • Computer skills

Preferred Qualifications

  • Experience leading a team
  • Ability to quickly learn and adapt to new situations and subject matters

Benefits

  • Comprehensive health care benefits that provide a high level of coverage at a low cost to you
  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  • Retirement plan with a 401(k) match
  • Generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life, and financial wellness

Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

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