Entry-Level HR Specialist

Full-Time Salaried Exempt

About the role

MAC.BID buys truckloads of customer returns and overstock products, then sells these items individually to the public through online auctions. The HR Specialist supports the company with full-cycle hiring and HR functions for a designated territory determined by the Recruiting Manager. This position reports to the Recruiting Manager.

Responsibilities

• Recruitment and Onboarding
  • Create and manage job advertisements across various platforms, ensuring positions are advertised widely to attract a large pool of candidates.
  • Proactively source candidates through online channels, job fairs, and community outreach to maintain a robust pipeline of potential hires.
  • Conduct initial screenings of applicants to assess qualifications and fit for roles, ensuring alignment with job requirements.
  • Schedule and conduct interviews, coordinating with hiring managers to ensure a smooth and efficient interview process.
  • Manage all applicant communication from screening to onboarding, conducting daily high-volume calls.
  • Work closely with hiring managers and warehouse supervisors to understand staffing needs and develop effective recruitment strategies.
  • Track and report on key recruitment metrics, such as interview volume, acceptance rates, and time-to-fill.
  • Facilitate the onboarding process for new hires, including new hire setup, ensuring completion of necessary paperwork and migration.
  • Conduct orientation sessions for new employees to introduce them to company policies and procedures.
• Administrative and Compliance Tasks
  • Maintain accurate records in the HRIS (Human Resources Information System), ensuring all candidate and employee information is up to date.
  • Ensure compliance with federal, state, and local employment laws and regulations, as well as company policies and procedures.
  • Prepare and maintain employment and recruitment-related documentation, including interview notes, offer letters, and disciplinary actions.
  • Maintain organization charts, updating all new hire or employee changes.
• Employee Relations
  • Act as the first HR employee contact in addressing employee performance, concerns, policy, and conflicts, working towards quick and effective resolution.
  • Partner with corporate HR and local management to develop and implement initiatives to boost employee morale and engagement.
  • Assist in the reporting, collection, and entry of employee evaluations.
• Compliance and Safety
  • Assist the Safety Coordinator in overseeing workplace safety programs.
  • Partner with HR and Safety Coordinator to manage and report workplace incidents, ensuring proper documentation and follow-up.
• Complete additional tasks as assigned by the HR/Recruitment Managers.

Requirements

• Must be English/Spanish bilingual, written and spoken.
• Knowledge of federal, state, and local employment law, including EEO and ADA in terms of non-discrimination.
• Understand warehouse goals and trends impacting and driving business results.
• Support the training needs of the warehouse and be an advocate for continuous learning.
• Be an expert resource for compliance, systems, and pay practices.
• Must be a subject matter expert on MAC.BID policies and benefits to answer employee/candidate questions.
• Act as an open door by listening to team members and collaborating with appropriate management to take action as needed.
• Deliver on all HR operational and cyclical programs, including fielding basic inquiries for discipline, attendance, payroll, and leave of absence.
• Must be able to work productively in office and while remote.
• Must be technically able to navigate a laptop, use Google Calendar collaboratively, and other software such as Outlook, ADP, and internal PIST system.
• Must have proficient typing skills and proper phone etiquette.
• Must be comfortable with high-volume inbound/outbound calling (no cold calls).
• Must be able to communicate frequently with General Managers without a disconnect.
• Must be a change agent and resilient, with a positive attitude.
• Must have characteristics of discretion and confidentiality.
• Must be able to use independent thought and judgment.
• Must be able to navigate stressful situations.
• Must be able to sit, kneel, and/or stand for extended periods.
• 2-3 years of prior experience is required.
• Bachelor’s Degree in HR or another relevant field is required.

Benefits

• Healthcare after 60 days of employment.
• Weekly paychecks.
• Employee credit each week to bid on company items after 60 days of employment.
• 401(k) with employer match after 90 days of employment.
• Employee Referral Program.
• 13 days PTO after 90 days of employment.