Entry Level | Hospitality Support Coordinator | Online

About the role

The Hospitality Support Coordinator will provide essential support to the online hospitality team. This role involves assisting with customer inquiries, managing reservations, and ensuring smooth operations.

Responsibilities

• Assist with customer inquiries via phone, email, and live chat
• Manage and update hotel reservations in the system
• Handle guest complaints and resolve issues efficiently
• Collaborate with other departments to ensure seamless operations

Requirements

• Bachelor's degree in hospitality management, customer service, or a related field
• 1-2 years of relevant experience in hospitality or customer service
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent interpersonal and communication skills
• Ability to work independently and manage multiple tasks simultaneously
• Experience with hotel reservation systems

Skills

• Customer service orientation
• Attention to detail
• Time management and organizational skills

Benefits

• Flexible remote work schedule
• Professional development opportunities
• Competitive compensation package

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The role offers a flexible remote schedule to accommodate your needs.