Entry Level Help Desk Technician

Training

• Mentoring with an experienced Frontline consultant that includes active listening and hands-on training.
• Formal classroom instructional training in various Hardware solutions.

Requirements

• Associate degree or equivalent in related field
• Strong customer service skills
• Analytical thinker
• Troubleshooting and problem-solving skills
• Oral and written communication skills

Benefits

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation, sick days, and holidays

Company Perks

• Referral bonuses
• Professional development and training
• Associate discounts for cell phones, cars, computers, entertainment, and much more
• Facility amenities including an onsite dining facility, fitness center, and medical center
• Sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation