Entry Level - Facilities Command Center Technician

About the role

As an Operations Center Technician, you'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center.

Responsibilities

• Identify and respond to issues using video feeds and system data
• Cook up to restaurant-quality meals at a fraction of the cost
• Work closely with internal teams and emergency services to ensure a safe environment and restore normal operations quickly and effectively
• Enjoy a unique campus designed to enhance productivity and creativity
• Earn a four-week sabbatical after five years
• Participate in diverse activities and experiences

Requirements

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Ability to work in a high-pressure, real-time environment
• Experience or interest in security operations, emergency response, or a related high-volume field
• Openness to 2nd and 3rd shift, as well as weekend days

Qualifications

• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (relocation assistance available)

Skills

• Security operations
• Emergency response

Benefits

• Comprehensive benefits package
• Merit-based compensation
• Stock grants
• Global healthcare

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Open to 2nd and 3rd shifts, as well as weekends.

Benefits

• Healthcare is global
• Annual raises and bonuses
• Stock grants

COVID-19 Vaccination

As an Equal Opportunity Employer, we require all employees to be vaccinated against COVID-19.