Entry Level Branch Billing Coordinator

About the role

The Branch Billing Coordinator plays a key role in ensuring accurate, timely billing and customer account maintenance across multiple branches. This position works closely with sales and contract administration to set up and update customer accounts, enforces proper billing documentation, and resolves invoice discrepancies in collaboration with internal teams and customers. The role offers a long-term career path, beginning as a contract-to-hire opportunity, and involves hands-on work with ERP and billing systems in a dynamic, on-site environment. This is a Contract position based out of Houston, TX 77042.

Responsibilities

• Work closely with sales and contract administration teams to prepare customer account set-ups, changes, and cancellations.
• Enforce the use of proper paperwork and documentation to process all billing transactions and customer changes.
• Manage billing activities for approximately 5–7 branches, ensuring accuracy and consistency across locations.
• Utilize Oracle billing software to process, review, and maintain billing records and customer invoices.
• Enter all manual billing items at month end in a timely and accurate manner.
• Prepare manual invoices as necessary to meet specific customer requirements.
• Collaborate with branch teammates, the collections department, and customers to investigate and resolve billing discrepancies.
• Provide responsive billing-related customer service, addressing questions and concerns regarding invoices and account status.
• Perform data entry related to accounts receivable and invoicing, maintaining organized and up-to-date records.
• Use Excel to sort, filter, and apply basic formulas to billing and customer data.
• Adapt to changing day-to-day responsibilities and priorities in a dynamic branch environment.

Skills

• Bachelor's degree in Accounting, Finance, or a related field OR at least 1+ years of billing experience.
• 1+ years of experience with any ERP system for candidates who are not new graduates.
• Proficiency in Excel, including the ability to filter, sort, and use basic formulas (pivot tables and VLOOKUP are not required).
• Experience with accounts receivable processes and billing operations.
• Strong customer service skills focused on resolving billing and invoice issues.
• Accurate and efficient data entry skills for invoicing and account maintenance.
• Ability to work with Oracle billing software or similar ERP billing tools.
• Capacity to be flexible and adaptable, understanding that daily tasks and priorities may vary.
• Solid understanding of basic accounting and invoicing principles.

Qualifications

• Background in accounting or finance coursework that supports billing and accounts receivable responsibilities.
• Experience with SAP or other ERP platforms in addition to Oracle.
• Familiarity with handling invoice discrepancies and coordinating with collections teams.
• Strong organizational skills to manage billing for multiple branches simultaneously.
• Effective communication skills for working with internal teams and customers.
• Ability to learn new systems and processes quickly in a fast-paced environment.
• Interest in a long-term opportunity with growth potential following a 6-month contract-to-hire period.

Pay

The pay range for this position is $22.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

Training hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. After training, the schedule can be adjusted to either 7:00 a.m. to 4:00 p.m. or 9:00 a.m. to 6:00 p.m., offering some flexibility within standard business hours.