Entry Level | Booking Agent – Hotels & Travel

About the role

The Booking Agent will be responsible for managing hotel reservations and travel arrangements for clients. This position requires excellent communication skills, attention to detail, and the ability to work independently.

Responsibilities

• Manage hotel reservations and travel arrangements for clients
• Handle customer inquiries and complaints efficiently
• Ensure all bookings are accurate and meet client needs
• Communicate effectively with hotels and other travel agencies

Requirements

• Bachelor's degree in hospitality, tourism, or related field
• 1-2 years of relevant experience in a customer service or reservation role
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent verbal and written communication skills
• Ability to handle multiple tasks simultaneously
• Knowledge of travel industry trends and practices

Skills

• Proficient in using hotel reservation systems
• Experience with CRM software
• Strong problem-solving and decision-making abilities

Benefits

• Flexible remote work option
• Competitive salary
• Professional development opportunities

Pay

$40,000 - $50,000 annually

Schedule

Full-time, 40 hours per week