Entry Level | Booking Agent – Hotels & Travel

About the role

The Booking Agent will be responsible for managing hotel reservations and travel arrangements for clients.

Responsibilities

• Manage hotel reservations and travel arrangements for clients
• Handle customer inquiries and complaints efficiently
• Ensure all bookings are accurate and up-to-date
• Communicate effectively with hotels and airlines to resolve issues

Requirements

• Bachelor's degree in hospitality, tourism, or related field
• 1+ years of experience in a similar role
• Strong communication and interpersonal skills
• Proficient in using hotel reservation systems and CRM software

Qualifications

• Excellent organizational and time management skills
• Ability to work independently and manage multiple tasks simultaneously
• Knowledge of travel industry regulations and compliance

Skills

• Proficiency in Microsoft Office Suite
• Experience with hotel reservation systems (e.g., PMS, CRS)
• Strong problem-solving and decision-making abilities

Benefits

• Flexible remote work schedule
• Professional development opportunities
• Competitive compensation package

Pay

$20 - $30 per hour, depending on experience

Schedule

Flexible remote schedule to accommodate client needs