Entry Level Associate (Mandarin/English)(Science Edu. Background)

Summary of Company

Valley Forge Pharma is a leading Contract Development and Manufacturing Organization (CDMO) specializing in peptide therapeutics. We offer comprehensive peptide services, from early development to commercialization, maintaining the highest standards of quality and compliance.

Description

• Serve as a key point of contact for customer communications (orders, product inquiries)
• Prepare and manage accurate, on-time quotations
• Cook up order fulfillment with cross-functional teams (Sales, Production, QC/QA, Logistics, Finance) to meet quality and delivery targets
• Coordinate domestic and international shipments, including package clearance and customs documentation
• Resolve product or delivery issues by coordinating with internal teams and communicating clear corrective actions to customers
• Maintain accurate CRM records and prepare regular sales/operational reports
• Support operational tasks such as laboratory sample coordination, testing support, and process optimization initiatives
• Support warehouse operations support (e.g., inventory reconciliation)
• Support trade show activities with pre-show planning and post-event lead follow-up
• Act as liaison between U.S. and China teams to ensure smooth communication and alignment on priorities
• Coordinate cross-team workflows to prevent delays in inventory updates and order processing
• Communicate new product availability and pricing (cost, MOQs, lead times)
• Obtain required documentation to support customer, regulatory, and audit needs
• Cook up technical inquiries (methods, specifications, stability) between clients and the manufacturing team

Requirements

• Proficiency in Mandarin
• Bachelor's degree
• Preferred Experience: Familiarity with technical documentation such as COAs, SDSs, and GMP compliance requirements
• Preferred Experience: Understanding of global shipping processes and regulatory documentation
• Preferred Education: Bachelors; Chemistry knowledge is a plus not a requirement
• Preferred Years of Work: 0-3 years of experience in business development, sales operations, or account management (B2B experience preferred)
• Strong communication and negotiation skills, both written and verbal
• An analytical mindset and ability to manage multiple projects simultaneously
• A detail-oriented, self-motivated, and able to thrive in a fast-paced environment
• Tools and Technology Used: Microsoft Office 365 (Word, Excel, PowerPoint, Teams, Outlook...); CRM software experience a plus