Entertainment Ambassador

About the role

The Entertainment Ambassador at Great Wolf Lodge creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.

Responsibilities

• Personally interact with Great Wolf Lodge guests
• Willingness to perform child-friendly promotional activities on-site and in the community
• Represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site
• Perform all branded experiences consistently according to Standard Operating procedures
• Perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences
• Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc...
• Responsible for all aspects of Character Appearances and Entertainment at the property including: Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstances
• Act as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guests
• Responsible for character costume operations including care, cleaning, maintenance, etc.
• Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character)
• Participate in seasonal event activities throughout the year. Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events
• When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance
• Aid Entertainment team with inventory of event & activity materials
• Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences

Qualifications

• Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day
• Some High School education or equivalent
• Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background and drug screen

Skills

• Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day
• Some High School education or equivalent
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background and drug screen

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Pay

$17.65

Schedule

Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.

Benefits

• Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized

Application Instructions

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.