Enterprise Workstation Systems Engineer – Kansas City (Hybrid)

Responsibilities

• Ensure stable and optimally performing physical and virtual workstation, desktop, and mobile environments.
• Support software and hardware release processes and quality assurance for physical and virtual workstation, desktop, and mobile environments.
• Provide Level 3 operational support to the physical and virtual workstation, Desktop, Citrix, and Mobile platforms.
• Support the implementation of new workstation, desktop, and mobile technologies.
• Install and configure Microsoft Azure Virtual Desktop (AVD) technologies including host pools, AVD images, scaling and FSLogix.
• Analyze system performance indicators and recommend improvement actions for AVD based production configuration.
• Administer desktop and mobile device management platforms.
• Engineer, deploy, configure, and manage endpoints using Microsoft SCCM and Intune.
• Develop reports to track key workstation, desktop, virtual desktop infrastructure (VDI), mobile, and AVD metrics and KPIs.
• Script and automate supporting physical and virtual workstation, desktop, and mobile platforms.
• Test Windows workstation and iOS mobile releases to recommend optimum configuration.

Qualifications

• Demonstrated experience with Microsoft SCCM (System Center Configuration Manager) and Microsoft Intune for endpoint deployment and device management.
• In-depth experience providing operational support of physical and virtual workstation, desktop, and mobile devices.
• Demonstrated experience with user support.
• Demonstrated experience with Azure Virtual Desktop (AVD), MSIX and FSLogix.
• Demonstrated experience with Azure virtual machine golden image (for AVD) creation, maintenance and workflows.
• Advanced experience with Windows and iOS workstation, desktop, and mobile software and hardware.
• Experience supporting release management.
• Demonstrated experience with mobile device management.
• Advanced experience with Microsoft stack including: Office, Active Directory, Azure, Microsoft 365, scripting and automation.
• Advanced experience with Windows workstation and desktop user profile management.

About Littler

Littler is the largest global employment and labor law practice in the world exclusively devoted to representing management. With more than 1,900 attorneys in over 100 offices worldwide, Littler serves as the single source solution provider to the global employer community. Consistently recognized in the industry as a leading and innovative law practice, Littler has been litigating, mediating and negotiating some of the most influential employment law cases and labor contracts on record for over 75 years. Littler’s unparalleled commitment to labor and employment law helps clients navigate a complex business world with nuanced legal issues—building better solutions for clients’ toughest challenges. With deep experience and resources that are local, everywhere, Littler is fully focused on its clients. With a diverse team of the brightest minds, Littler fosters a culture that celebrates original thinking. And with powerful proprietary technology, Littler disrupts the status quo—delivering bold, groundbreaking innovation that prepares employers not just for what’s happening today, but for what’s likely to happen tomorrow.

Benefits

We offer a generous benefits package to full-time and part-time employees working at least a 50% schedule. Benefits include comprehensive health, dental and vision plan for you, your spouse/domestic partner and children. In addition, we provide a superior 401(k) plan, ample time off programs, mental health programs, family building and caregiving, generous paid parental leave, life insurance, disability insurance, a wellness program, flexible spending accounts, and an employee referral bonus program. For more information about our benefits visit: www.littler.com/benefits. For more information about our firm visit: www.littler.com.