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Jobs · Iowa

Enterprise System Administrator (Salesforce Admin)

Cottingham & Butler · Dubuque, IA · 1 mo ago
HybridFull-time

About the role

Cottingham & Butler is seeking an experienced Enterprise Systems Administrator to manage and enhance our enterprise applications, including Salesforce and internally built platforms. The role involves leading system administration, configuration, integrations, and platform strategy while partnering with Technology, Data, Security, and business teams to ensure reliable, scalable systems.

Responsibilities

  • Administer and optimize CRM and enterprise applications.
  • Manage roles, permissions, security settings, workflows, and automation.
  • Configure and customize platforms using declarative tools and development where needed.
  • Oversee releases, upgrades, and adoption of new features.
  • Maintain data quality and governance standards.
  • Partner with business units to improve processes and system usage.
  • Support and develop API integrations and data flows.
  • Build reports, dashboards, automation, and proof-of-concept solutions.
  • Evaluate platform capabilities, including AI tools like Salesforce Einstein.
  • Document system architecture and provide advanced user support and training.

Requirements

  • Bachelor’s degree in IT, Computer Science, Information Systems, Business, or equivalent experience.
  • 5+ years administering enterprise applications (CRM/ERP).
  • Hands-on Salesforce administration experience.
  • Experience with API integrations and data synchronization.
  • Strong understanding of security, governance, and reporting.

Preferred Qualifications

  • Salesforce development (Apex, Flow, LWC) and Salesforce certifications.
  • Experience in insurance, financial services, or agency management systems (e.g., Applied Epic).
  • Experience with platform AI tools and low-code/custom-built applications.

Skills & Competencies

  • Technical expertise.
  • Business acumen.
  • Strategic thinking.
  • Strong communication.
  • Adept at adapting to various platforms.

About Cottingham & Butler

Cottingham & Butler sells a promise to help our clients through life's toughest moments. We aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day," constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

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