Jobs · Information Technology · New York

Enterprise Solutions Engineer - NY

Resolve AI · New York, NY · 7 mo ago
On-siteInformation Technology$190/hrFull-time

About the role

Partner with Account Executives to manage complex enterprise sales cycles from discovery through proof-of-concept to close, serving as the technical lead throughout the process. Lead product demos and technical evaluations, translating customer infrastructure and operational challenges into actionable solutions using Resolve AI’s platform. Build trusted relationships with customers, acting as a consultative advisor and ensuring technical success during pilots and deployments. Collaborate cross-functionally with Product and Engineering to relay customer feedback, influence roadmap decisions, and improve technical messaging. Develop and maintain reusable demo environments, playbooks, and sales engineering tools to support a repeatable, scalable and high velocity GTM motion.

Responsibilities

  • Partner with Account Executives to manage complex enterprise sales cycles from discovery through proof-of-concept to close, serving as the technical lead throughout the process.
  • Lead product demos and technical evaluations, translating customer infrastructure and operational challenges into actionable solutions using Resolve AI’s platform.
  • Build trusted relationships with customers, acting as a consultative advisor and ensuring technical success during pilots and deployments.
  • Collaborate cross-functionally with Product and Engineering to relay customer feedback, influence roadmap decisions, and improve technical messaging.
  • Develop and maintain reusable demo environments, playbooks, and sales engineering tools to support a repeatable, scalable and high velocity GTM motion.

Requirements

  • 5+ years in Sales Engineering, Solutions Engineering, or a similar customer-facing technical role, ideally in enterprise SaaS, DevOps, or AI.
  • Proven success leading consultative sales cycles with enterprise customers and multiple stakeholders.
  • Experienced with cloud platforms (especially AWS) and Kubernetes, with a strong understanding of DevOps practices in cloud-native environments.
  • Skilled in infrastructure automation and applying security and compliance best practices in cloud-native environments.
  • Strong communicator with the ability to clearly present technical concepts to both technical teams and executive leadership.
  • Adaptable, self-starter mindset with a proven ability to thrive in fast-paced, early-stage environments.

Qualifications

  • Proven track record of success in a technical role within a high-growth startup or enterprise environment.
  • Experience with cloud platforms (especially AWS) and Kubernetes.
  • Strong understanding of DevOps practices in cloud-native environments.
  • Experience with infrastructure automation and security/compliance best practices.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.

Skills

  • Technical expertise in cloud platforms (AWS, Kubernetes).
  • Strong problem-solving and analytical skills.
  • Effective communication and presentation skills.
  • Experience with sales methodologies and customer relationship management.

Benefits

Competitive Pay Packages with full benefits including:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Monthly Housing Stipend
  • Flexible (Unlimited) Paid Time Off
  • Visa Sponsorship & Immigration Support
  • 401(k) Plan
  • Parental Leave
  • Discretionary Tech Benefit Stipend
  • Daily in-office Lunches and Dinners

Pay

Competitive Pay Packages with full benefits including:

Schedule

Full-time position.

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