Enterprise Salesforce - Technical Architect

About the Role

At the heart of Slalom’s Enterprise Capability is a bold ambition: to design and deliver intelligent, human-centered business applications that empower organizations to serve their customers with acceleration, agility, precision, and purpose. We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful, Boomi, Workato and more—to build scalable, end-to-end solutions that unify data, streamline operations, and unlock actionable insights. Our work powers everything from smarter CRM experiences and next-gen commerce sites to resilient case management systems and optimized workforce planning.

As a strategic enabler, you’ll collaborate with curious, courageous people to connect strategy to execution, driving measurable impact through technology that works quietly in service of extraordinary outcomes.

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations.
• Shape solutions that deliver business outcomes and provide designs for engineers on the project on how to deliver programmatic elements of the implementation.
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform and features.
• Lead usage of AI-driven accelerated engineering framework during project implementations.
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
• Provide oversight and governance of Salesforce projects.
• Follow and define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation.
• Manage client expectations and collaborate on viable solutions to complex problems.
• Provide expertise during sales efforts to determine design, feasibility, and estimations.
• Coach and mentor junior technical and functional team members.
• Interview candidates.

Qualifications

• 8+ years CRM experience, the majority specifically with Salesforce.
• Expertise in one or multiple Salesforce Clouds including Sales, Service, Experience, Marketing, Data, Financial, etc.
• Understand core technical principles of Salesforce for integration, networking, infrastructure, security, data modeling, and DevOps.
• Knowledge of and experience using AI-enabled engineering approaches for enhancing Salesforce platform design and implementation.
• Strong knowledge and experience of Salesforce development and configuration.
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Understanding of key design patterns, data modeling, and large data volume limitations and best practices.
• Understanding of data sharing and visibility considerations and how these play into platform architecture.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB, CPQ, marketing automation, reporting, etc.).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Experience with platform security capabilities (Named Credentials, TLS, SSL).
• Expert-level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.
• Advanced knowledge of Apex, Trigger and Lightning Flow Design Patterns and development experience.
• Extensive LWC, JavaScript, Web components, HTML design, and development experience.
• Exposure and experience in Einstein and AI product capabilities.
• Strong background in design/development of large web-based or client-server systems, or complete software product lifecycle exposure.
• Strong knowledge of object-oriented analysis and design and database design.
• Up-to-date knowledge and training on the latest Salesforce release, features, and developments.
• Active Salesforce certifications or ability to achieve relevant certifications upon hire.

Benefits

• Meaningful time off and paid holidays.
• Parental leave.
• 401(k) with a match.
• A range of choices for highly subsidized health, dental, & vision coverage.
• Adoption and fertility assistance.
• Short/long-term disability.
• Yearly $350 reimbursement account for any well-being-related expenses.
• Discounted home, auto, and pet insurance.

Pay

Slalom is committed to fair and equitable compensation practices. For this role, the targeted base pay salary ranges are as follows:

• East Bay, San Francisco, Silicon Valley:
  • Principal: $190,000–$232,000
  • Senior Principal: $222,000–$271,000
• San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
  • Principal: $174,000–$213,000
  • Senior Principal: $204,000–$249,000
• All other locations:
  • Principal: $160,000–$195,000
  • Senior Principal: $187,000–$228,000

In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors.